Privacy Policy

1. Introduction

CryptoMarketPlay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cryptomarketplay.com and purchase our hardware wallet devices.

Important: We are a hardware device retailer only. We do NOT provide any financial services, and we do NOT have access to your cryptocurrency, private keys, or digital assets stored on our devices.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when:

• Placing an order for our hardware devices
• Creating an account on our website
• Contacting our customer support
• Subscribing to our newsletter

This information may include:

• Name and surname
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely by third-party payment providers)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support
• Sending order confirmations and shipping updates
• Improving our website and services
• Complying with legal obligations
• Preventing fraud and ensuring security

4. Data Sharing and Disclosure

We may share your information with:

• Shipping providers: To deliver your orders
• Payment processors: To process your payments securely
• Legal authorities: When required by law

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and regular security audits.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Request limitation of data processing
• Right to data portability: Request transfer of your data
• Right to object: Object to data processing

To exercise these rights, please contact us at info@cryptomarketplay.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is typically retained for 10 years in accordance with German commercial law.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: